After using Bespin Global’s managed service , the Game Performance Server Team of Samsung Electronics’ Wireless Division
Achieved infrastructure availability of 99.98% or more, reduced infrastructure cost by 63% , zero security issues, and reduced failure recovery time to less than 1 hour .
Company Overview
Samsung Electronics is Korea’s largest manufacturing and ICT company that provides value to consumers through technological innovation.
The Wireless Business Division supplies not only smartphones that lead the global market, but also wearables, IoT, mobile payment, and security solutions, and promotes consumer convenience through human-centered innovation.
Accurate understanding of technology in the cloud environment is very important and difficult. However, the mission of constructing and operating an efficient and highly available cloud using these cloud technologies is even more difficult. We were able to meet Bespin Global only after many years of failure, and through Bespin Global, we have achieved achievements in a completely different way than before. I hope both companies will continue to cooperate and grow together in the future.
Chief OO KimSamsung Electronics Wireless Division Game Performance Team
Challenge
The Game Performance Server Team of Samsung Electronics’ Wireless Business Division had the following issues while operating server and container-based infrastructure in AWS infrastructure.
- Delayed response time to infrastructure/application issues
- It takes more than 1 hour to take action in case of failure due to manual response
- Lack of performance testing makes it difficult to predict infrastructure when large-scale traffic occurs
- Stable provision of large-scale traffic is required during the deployment process
Bespin’s Solution
Bespin Global provided the following services to resolve customer issues.
- Infrastructure as a Code Implementation (Infrastructure change and deployment by code)
- Estimation of infrastructure capacity through professional testing
- Canary deployment for stable transfer of large-scale traffic when deploying a new version
- Client-side issue detection through API test automation implementation
- 24/7 monitoring and failure analysis through application of Bespin’s Alertnow and Datadog APM
- CNA proposal for infrastructure cost reduction (DMS, Glue, Lambda, Cloudwatch Event, etc)
- Advanced infrastructure design considering security
Architecture details
Bespin Global proposed a cloud-native application using the AWS services below.

Benefit
Samsung Electronics Wireless Division Game Performance Server Team achieved the following results while using Bespin Global’s cloud managed service.
- Achieved 99.98% or higher infrastructure availability.
- Reduced infrastructure costs by 63%.
- Utilizing Alertnow /Datadog APM, we are able to provide 24/7 operational response.
- In the event of a failure, measures and recovery are now possible within an hour.
- Stable service can be provided even with large traffic (100k TPS).
- There has never been a single security issue.
About Bespin Global:
Bespin Global helps businesses accelerate cloud adoption with industry leading solutions and consulting expertise, delivering service-level-driven outcomes across all the major public cloud technologies.
Serving more than 3000 customers throughout our offices located around the world, Bespin relies on the large number of skilled, highly certified cloud experts and their in-depth experience in the industry to help organizations thrive on innovation and technology.
Bespin Global’s services include cloud Resell, migration, implementation, Big Data, DevOps, and FinOps for a range of Cloud Services Providers (CSPs) such as Amazon Web Services (AWS) and Google Cloud.
Listed since 2016 in Gartner’s Magic Quadrant for Public Cloud infrastructure for six years in a row, Bespin is now recognized as a “Visionary” in 2022 Gartner’s Magic Quadrant for Public Cloud IT Transformation services. Bespin Global has also developed its own monitoring tool called “OpsNow” to support businesses in controlling their cloud costs and managing multi-cloud environments.
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