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AlertNow

An integrated incident management platform that lets you efficiently respond to multicloud environment alerts

Why

AlertNow ?

Reduce operation cost

  • Automate the process of incident detection, distribution and resolution
  • Enable a small number of staff to handle large amounts of incidents

Free from Alert Fatigue

  • Three-layered filtering, reduce the number of notifications by 80%
  • Noise suppression
  • Delete duplicate alerts

Shorten service disruption time

  • Notify the right people immediately to minimize incident resolution time
  • Automatically escalate to the next responsible person if no response
  • Protect your business through schedule override, automatic escalation and critical notifications

Analytics & Report

  • Integrate monitoring tools/ provide statistics
  • Provide performance metrics by team/individual: MTTA/MTTR/On-Call times

Mobile App

  • Check and update incident status via app
  • Powerful alert from Wake Call

Automation

  • Use machine learning to analyze and predict incidents
  • Assign the right person according to the incident

Visibility

  • Incident occurance & process status in one view
  • Real time operation dashboard & graphs

AlertNow

Ready to try out AlertNow?

Pricing Plan

AlertNow charges based on the number of users and available services vary depending on the plan.

FREE

  • Up to 5 users
  • 200 SMS notifications per company
  • Data access available for 7 days
  • Register up to 3 contacts per user
  • Integration
  • Escalations
  • Open APIs & change history
  • Mobile app (iOS, Android)
  • Technical Support – Online, E-mail, Phone

BASIC

  • FREE Plan +
  • 700 SMS + Messaging App notifications per user
  • Data retention for 12 months
  • Register up to 5 contacts per user

STANDARD

  • BASIC Plan +
  • 1000 SMS + Messaging App notifications per user
  • 100 voice call notifications per user
  • Technical support engineer assigned

ENTERPRISE

  • STANDARD Plan +
  • 1500 SMS + Messaging App notifications per user
  • 150 voice call notifications per user
  • Data retention for 36 months
  • Team
  • Schedules
  • Report

If your company have more than 5 users on the Free plan, your plan will be converted to the Basic and will be charged.