Deployment & Operation
- Basic Architecture Design, Implementation and Configuration
- Test and PoC
- 24×365 Monitoring and Control
- Respond to Service Request (SR)
- Incident, Identity and Access and Operating System Management
- Standard SLA
Management
- Technical Support by Service Desk via phone and email
- 24×365 Alerting through AlertNow
- Reporting & Regular Inspection of Cloud Infra Feature
- Bi-monthly Formation, Incident and SR Management
Technical Support
- Dedicated support with proactive Monitoring for Incident Prevention
- WEB/WAS Installation Troubleshooting
- Installation Type DB Installation Trouble Shooting
- Response and Guide for Other Operation Inquiry
Operation Optimization
- Recommend Operation Cost Optimization
- Resource Right Sizing
- Reserved & Spot Instance Recommend/Purchase Support
- Architecture Review and Re-design
- Performance Optimization
Advanced Monitoring
- Configure Optimal Monitoring Threshold
- Infra Monitoring with Specialized Solution
- Application Monitoring
- DB and Log Monitoring
Training & Education
- Support for new technology – Kubernetes & Container, DevOps, Serverless etc.
- CSP Basic Training (AWS, Azure, GCP, etc.)
- General and multi-cloud education
- IT Trend Education
Cost Reduction
By utilizing our Cloud Veterans, you can reduce the overhead of retraining your IT team or recruiting staff to move to the Cloud
Secured Future Technology
With a limited IT staff, it is difficult to stay ahead of IT technology changes. We, at Bespin Global,provide fast-changing Cloud technology in a customer optimized format
Service Design That Matches Business Growth
Unlike on-premise services which require full payment for all products and services, you can pay for services according to the size and growth rate of your business, and adjust the scope of services as your needs change
Integrated Support Services
In addition to IaaS and PaaS, we provide a wide range of services, including application and network monitoring, backup, and DR
Prompt Response
We operate 24/7 and provide prompt response to issues, and handle errors that occur anytime and anywhere. Our high availability is over 99.99%, well beyond the SLA, and that is what makes Bespin Global’s managed service hard to beat
Offerings by Service Tier
Our Cloud managed services are divided into three categories: Standard, Business, and Enterprise. You can choose the services that are best suited to your cloud environmen and customize your services
HANHWA TECHWIN
Hanwha Techwin is a leader in aerospace and defense equipment solutions that deploy security solutions, energy, aircraft, and defense business globally.
Bespin Global’s Solutions
- 24x7x365 Failure Response Process
- Monitoring system based on customer environment and demand
- Efficient architecture design
Licence fees
– 50%
Service Downtime
– 97%
Service Availability
+ 99%