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Managed Services

Your Cloud, Our Expertise

Operating and managing the Cloud can be challenging once you transition from on-premise environments. Our professional Cloud Management Team guarantees you a secure, stable and always available Cloud environment.

Deployment & Operation

  • Basic Architecture Design, Implementation and Configuration
  • Test and PoC
  • 24×365 Monitoring and Control
  • Respond to Service Request (SR)
  • Incident, Identity and Access and Operating System Management
  • Standard SLA

Management

  • Technical Support by Service Desk via phone and email
  • 24×365 Alerting through AlertNow
  • Reporting & Regular Inspection of Cloud Infra Feature
  • Bi-monthly Formation, Incident and SR Management

Technical Support

  • Dedicated support with proactive Monitoring for Incident Prevention
  • WEB/WAS Installation Troubleshooting
  • Installation Type DB Installation Trouble Shooting
  • Response and Guide for Other Operation Inquiry

Operation Optimization

  • Recommend Operation Cost Optimization
  • Resource Right Sizing
  • Reserved & Spot Instance Recommend/Purchase Support
  • Architecture Review and Re-design
  • Performance Optimization

Advanced Monitoring

  • Configure Optimal Monitoring Threshold
  • Infra Monitoring with Specialized Solution
  • Application Monitoring
  • DB and Log Monitoring

Training & Education

  • Support for new technology – Kubernetes & Container, DevOps, Serverless etc.
  • CSP Basic Training (AWS, Azure, GCP, etc.)
  • General and multi-cloud education
  • IT Trend Education

Cost Reduction

By utilizing our Cloud Veterans, you can reduce the overhead of retraining your IT team or recruiting staff to move to the Cloud

Secured Future Technology

With a limited IT staff, it is difficult to stay ahead of IT technology changes. We, at Bespin Global,provide fast-changing Cloud technology in a customer optimized format

Service Design That Matches Business Growth

Unlike on-premise services which require full payment for all products and services, you can pay for services according to the size and growth rate of your business, and adjust the scope of services as your needs change

Integrated Support Services

In addition to IaaS and PaaS, we provide a wide range of services, including application and network monitoring, backup, and DR

Prompt Response

We operate 24/7 and provide prompt response to issues, and handle errors that occur anytime and anywhere. Our high availability is over 99.99%, well beyond the SLA, and that is what makes Bespin Global’s managed service hard to beat

Offerings by Service Tier

Our Cloud managed services are divided into three categories: Standard, Business, and Enterprise. You can choose the services that are best suited to your cloud environmen and customize your services

HANHWA TECHWIN

Hanwha Techwin is a leader in aerospace and defense equipment solutions that deploy security solutions, energy, aircraft, and defense business globally.

Bespin Global’s Solutions

  • 24x7x365 Failure Response Process
  • Monitoring system based on customer environment and demand
  • Efficient architecture design

Licence fees

– 50%

Service Downtime

– 97%

Service Availability

+ 99%

Our Success Stories